Dolphin Heart House payment terms and conditions

  • within 7 days after your booking confirmation we kindly ask you for an inital deposit of 25% of the total booking amount;
  • following receipt of your down payment your booking will be conclusive;
  • the remaining amount will be due for payment no later than 6 weeks before your arrival date;
  • we will ask for a security deposit of 375 Naf for a Studio and 500 Naf for the Main House and Villa’s, to be paid upon arrvial – refund upon departure (minus airconditiong charge, cleaning and/or damages.

Cancellation costs

  • written cancellation up until 60 days before arrival date: we will charge 25% of the total booking amount;
  • written cancellation between 30 and 60 days before arrival date: we will charge 50% of the total booking amount;
  • written cancellation between 7 and 30 days before arrival date: we will charge 90% of the total booking amount;
  • written cancellation within 7 days before arrival date: we will charge 100% of the total booking amount;
  • we advise you to get a cancellation insurance.
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